Course detailsEffective and efficient execution of processes in the organization depends on the proper application of the policies and procedures. Policies and procedures are the core approach in establishing effective governance. Today there is considerable change going on in how policies and procedures are developed and deployed. The relationship between policies, procedures, processes and systems has changed dramatically over the last 20 years. New process technologies impact the way policies and procedures are applied.
Enterprise governance of any organization depends on establishing a well-defined and clear set of policies and procedures that support the execution of processes. Whether starting from an existing set of policies and procedures or developing a completely new set, it is important to understand what makes the policies and procedures successful.
There are three key perspectives in successful policy and procedure management:
1) An understanding of the relationship of processes to policies and procedures.
2) Knowing how to convert the needs into an active and viable set of policies and procedures.
3) Understanding current emerging technologies supporting processes, policies and procedures such as automated processes and artificial intelligence (AI)
Key techniques are described in this workshop such as:
- Policies and procedures assessments
- Aligning P&P with organization needs
- Measuring performance of P&P
- Preparing the process documentation that goes with the procedure
- Linking policies, procedures and processes together for effective governance
How will I be assessed?
There is a test at the end of each day - All course attendees must meet minimum testing standards including in-class exercises to receive certification (75% is the passing grade).
Job roles this course is suitable / will prepare you forHR and Personnel Officers , Business Process Teams , Procedure Analysts , Technical Writers , Procurement Managers , Administrative Managers , Job Analysts , Business Analysts , IT documentation Specialists , Policies and Procedures Professionals
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