Certificate In Negotiation Skills & Techniques (NST) Singapore Institute Of Materials Management
Price: SGD 450

    Course details

    Senior purchasing agents, senior buyers, buyers, purchasing managers, and other personnel striving to improve upon their fundamental negotiating skills and techniques.

    Entry Requirement

    Participants should possess 3 GCE ‘O’ levels.

    Award of Certificate

    To achieve the award of certificate of attendance in Negotiation Skills & Techniques, candidates must attend at least 75% of the sessions and complete a short online quiz by the end of the fourth session.

    NST Program Coverage

    Participants will learn:

    • Basic negotiation techniques
    • Techniques for internal negotiation
    • Skills for external negotiation
    • How to be successful in difficult negotiating situations
    • Methods to evaluate your success rate
    • Ways to set up contract negotiations
    • Techniques to use in team negotiations

    Objectives of Negotiation

    • Quality
    • Fair and reasonable price
    • On-Time Performance
    • Control
    • Cooperation
    • Supplier Relationship Management

    When to Negotiate

    Supply Management’s Role in Negotiation

    • The Supply Management Professional Acting Alone
    • The Supply Management Professional as the Negotiating Team Leader

    The Negotiation Process

    • Preparation
    • Establishing Objectives
    • Identify the Desired Type of Relationship

    Five Powerful Preparation Activities

    • Face-to-Face Discussion
    • Fact Finding
    • Recess
    • Narrowing the Differences
    • Hard Bargaining

    Online Negotiation

    Characteristics of a Successful Negotiator

    • Techniques
    • Universally Applicable Techniques
    • Transactional Techniques
    • Collaborative and Alliance Negotiating Techniques

    Negotiating for Price

    • Price Analysis Negotiation
    • Cost Analysis Negotiation
    Updated on 08 November, 2015

    About Singapore Institute Of Materials Management

    The primary objective of the Institute is to establish and to maintain a high standard of knowledge and excellence in the field of Logistics and Procurement. The secondary objective is to promote and foster the study, research and development on Logistics and Materials Management on all aspects from Purchasing and Supply Chain Management to applying latest E-commerce technology and practices to the field of Logistics and Purchasing.

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