Certificate in Front Office Operations BMC International College
Price: 342 SGD

    Course details

    Entry Requirements

    Above 16 years old
    Basic literacy and numeracy skills, and interest in front office work
    Course Outline

    On completion of this module, students will be able to:

    Demonstrate knowledge of the key functional areas of front office
    Describe the function and activities of the reservations, reception and cashiers departments
    Analyse guest accounting processes
    Review the use yield management, statistics and reports within the front office operation
    Explain the importance of security and safety within rooms division including key legislation for reception operations
    Describe the key features of the communication services available to guests
    Explain the role front office plays in in selling hotel services and facilities.Method of Delivery

    Lecture & Practical

    Award Criteria

    Students, who satisfy the minimum attendance requirements (75%) will be issued with the 'Certificate of Attendance' by BMC.

    Grading System

    No assessment

    Assessment Information

    No assessment

    Appeal Process

    Not applicable

    Expected date of release of Assessment result

    Not applicable

    Updated on 01 Feb 2014

    Updated on 08 November, 2015

    About BMC International College

    BMC International College has a humble beginning, starting with a vision of its founder, in providing affordable education to the masses during its early years in 1960s. BMC has today grown in size and all its centres are located strategically around Singapore and are within the MRT (train) and bus stations. BMC International College offers a wide range of courses from Accounting, Business, Engineering, Hotel & Tourism Management to Psychology and Counselling. BMC’s educational partners are Autodesk, Edexcel International, the Confederation of Tourism & Hospitality (CTH), London Chamber of Commerce and Industry (LCCI), NCC Education (UK) and the University of Hertfordshire (UK). BMC deploys teachers that meet its educational partners’ requirements and/or the requirements set by CPE. See all BMC International College courses
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