Certificate in Essential Business Process Analysis, Mapping and Modelling Informa Middle East

This course provides clarity on the fundamental knowledge for creating positive change in your organisation. It provides you with the essential knowledge required to meet your career knowledge and skill objectives in the confusing world of Business Process Management (BPM). This course is square aligned with the Association of Business Process Management Professionals' Common Body of Knowledge (ABPMP BPM CBOK), and details the knowledge required to effectively document and analyse processes. This course also discusses the effective methods for implementing and managing change. You will leave with the confidence to effectively and professionally practice the essential objectives of BPM


Informa Middle East, is part of Informa, a multinational publicly listed publishing and events company.

The Middle East office was previously known as IIR Middle East, and has been established in Dubai since 1993. Informa Middle East has grown to be the largest event organiser in the region and with over 300 staff, the office runs over 450 training courses and over 40 conferences regionally on an annual basis.

The company also incorporates Informa Global Exhibitions which organises around 130 trade and consumer exhibitions in over 38 cities across the globe.  Arab Health, Cityscape, Middle East Electricity and The Bride Show are some of the flag ship events.

Aside from the public training courses, conferences and exhibitions, Informa Middle East also provides in-house training to companies as well as manages events on behalf of corporate clients. Some of the past clients include NBAD, Microsoft, Etisalat, STC, Mobily, and ADNOC.  

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