Informa Middle East Certificate In Business Process Management And Improvement Informa Middle East

Course details

You will gain the knowledge and skills required to effectively document and analyse processes. You will explore the levels and types of process abstraction, and the various techniques and tools used in process mapping and modelling. This course helps you see process with a new perspective that provides you with a new set of eyes; exposing previously unseen components of process that represent the entire "iceberg" of potential problems or root causes. This perspective (along with the tools used to capture it), are the springboard for exposing all manner of opportunities to improve, optimise, and even transform your processes to execute on your organisation's strategy, while delivering what your customer really values. 

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About Informa Middle East

Informa Middle East, is part of Informa, a multinational publicly listed publishing and events company.
The Middle East office was previously known as IIR Middle East, and has been established in Dubai since 1993. Informa Middle East has grown to be the largest event organiser in the region and with over 300 staff, the office runs over 450 training courses and over 40 conferences regionally on an annual basis.
The company also incorporates Informa Global Exhibitions which organises around 130 trade and consumer exhibitions in over 38 cities across the globe.  Arab Health, Cityscape, Middle East Electricity and The Bride Show are some of the flag ship events.
Aside from the public training courses, conferences and exhibitions, Informa Middle East also provides in-house training to companies as well as manages events on behalf of corporate clients. Some of the past clients include NBAD, Microsoft, Etisalat, STC, Mobily, and ADNOC.  

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