Certificate in Administrative Human Resources (HR)

Course details

Human Resources (HR) plays a crucial role in every organisation by managing people and their performance. Whether you're aiming to become an HR professional or an administrator looking to improve your HR skills, the Certificate in Administrative Human Resources (HR) course is tailored for you.
This course covers essential HR concepts and practices, including employee recruitment, training, performance appraisal, employee relations, motivation, counselling, health and safety, employee termination, and business etiquette along with telephone skills. You'll learn to apply these skills in real-world situations, gaining the confidence to handle various HR tasks effectively.
Upon completing the course, you'll not only have a solid understanding of HR but also valuable skills crucial for administrators, such as communication, organisation, problem-solving, and teamwork. Additionally, you'll receive a recognized certificate of achievement to enhance your CV and career prospects.

Course Curriculum

• Module 01: Introduction to Human Resource
• Module 02: Employee Recruitment and Selection Procedure
• Module 03: Skills of an Effective Administrator
• Module 04: Employee Training and Development Process
• Module 05: Performance Appraisal Management
• Module 06: Employee Relations
• Module 07: Motivation and Counselling
• Module 08: Ensuring Health and safety at the Workplace
• Module 09: Employee Termination
• Module 10: Business Etiquette
• Module 11: Business Telephone Skills

Learning Outcomes

• Understand the role of HR management within an organisation and its significance.
• Develop practical skills in the processes of employee recruitment and selection.
• Strengthen administrative skills pertinent to HR functions.
• Proficiently manage the performance appraisal process to assess employee contributions.
• Cultivate the ability to enhance and manage positive employee-organisation relationships.
• Acquire knowledge and skills in employee motivation and counselling.
• Grasp the essential principles of health and safety in the workplace.
• Comprehend the procedures and considerations involved in employee termination.
• Cultivate professional communication skills through training in etiquette and phone etiquette.

Updated on 11 December, 2023