Certificate in Administration and Office Skills

Course details

This office skills course is suited to participants who wish to obtain the skills and knowledge required to work efficiently and effectively in a busy office environment. This course has been specifically designed to develop both practical administration and office skills, which are important in today’s modern business environment.

Participants will gain practical experience in using the most commonly used Microsoft Office applications; Word, Excel, Access, Powerpoint and Outlook on a Microsoft Windows platform. In addition to the practical aspects of this course, emphasis is placed upon preparing graduates for positions in professional, financial and public sector employment.

This evening course is suited to participants who wish to obtain the skills and knowledge required to work efficiently and effectively in a busy office environment.

Information Technology

• Microsoft Word
• Microsoft Access
• Microsoft Excel
• Microsoft Outlook
• Microsoft PowerPoint
• Text Production / Keyboarding Skills

Information and Administration

• Functions of an Office
• Planning and Scheduling
• File Management and Security
• Telephone Techniques
• Equipment that Supports the Office

Business Administration

• Business Correspondence e.g. Business Letters, proofreading
• Business Meetings and Documentation
• Administration & Accounting Duties
• Systems and Procedures

Career Planning and Developmental Skills

• Curriculum Vitae
• Career Goals
• Interview Preparation
• Letters of Application

Social Media in the Office

This module is aimed at office administrators and other support staff that are looking to understand their company's social media tools. It can be beneficial for anyone who is looking to start or maintain a Social Media Campaign, either for their own business or their employer.

• Twitter
• LinkedIn
• Facebook