Cargo Skills & Procedures Petra Travel & Tourism Institute
  • Price TBA
  • Duration 8 Days
  • Location Jordan

Course Overview

  • Identify air cargo industry terms and expressions.
  • Understand specific country and carrier regulations and the use of IATA’s TACT manual.
  • Accept cargo consignment and utilize the procedures involved in handling special cargo.
  • Gain knowledge of the condition of carriage.
  • Complete an air waybill to IATA standards.
  • Apply basic rating principals.
  • Deliver consistent quality of service to customers.

This course is recommended for:

  • Freight forwarders.
  • Airlines.
  • Ground handling agents (GHA).
  • Customs agents/brokers.

Course Highlights

  • Overview of air cargo industry regulations.
  • World Geography and Calculation of Transportation Times.
  • Aircraft Structure, Layout, Limitation, and Unit Load Device (ULD) Handling Facilities.
  • Procedures: booking, acceptance, shipment documentation, export/import documentation, delivery, tracing.
  • Special load overview: live animals, perishables, human remains, high value and dangerous goods.
  • Cargo documentation: air waybill, house air waybill, flight manifest, shipper’s letter of instruction.
  • Basic rating: general cargo rates, specific commodity rates and class rates.
  • Carrier’s liability and valuation.
  • Customer service skills.

Accreditation & Certification

  • Jordan Ministry Of Education
  • Petra Travel & Tourism Institute


  • Secondary / High School Leaving Certificate / College Diploma /University Degree
  • Basic Math Skills
  • Good English Skills

Course Language: 

  • Arabic
  • English

Course Examination Language: 

  • English

Petra Arab Human Restheirces Development & Ttheirism Sciences Company - a newly established Company with Head Offices in Amman- Jordan to Own, Manage & Operate Academic, Educational & career training Institutes in Jordan, MENA and the Gulf Region in the Travel & Ttheirism Industry

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