Call Center Comprehensive For Airlines Petra Travel & Tourism Institute
Price: TBA
  • Duration: 2 Months

Course details

Course Overview

  • Introduction To The Airline Industry.
  • Introduction To Airline Call Center Sales & Services.
  • World Geography.
  • Sales & Customer Service Concepts.
  • Airline Tickets , Fares, And Payments.
  • Reservation Sales & General Inquiries.

Course Highlights

  • Introduction To The Airline Industry
  • Introduction To Airline Call Center Sales & Services
  • World Geography
  • Sales & Customer Service Concepts
  • Airline Tickets , Fares, And Payments
  • Reservation Sales & General Inquiries

Accreditation & Certification

  • Jordan Ministry Of Education
  • Petra Travel & Tourism Institute

Pre-requisite: 

  • Secondary / High School Leaving Certificate / College Diploma / University Degree
  • Basic Math Skills
  • Good English Skills

Course Language: 

  • Arabic
  • English

Course Examination Language: 

  • English
Updated on 08 November, 2015

About Petra Travel & Tourism Institute

Petra Arab Human Restheirces Development & Ttheirism Sciences Company - a newly established Company with Head Offices in Amman- Jordan to Own, Manage & Operate Academic, Educational & career training Institutes in Jordan, MENA and the Gulf Region in the Travel & Ttheirism Industry

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