Business Process Modelling for Supply Chain and Logistics

Course details

Supply Chain and Logistics professionals are involved in business processes on a day-to-day basis.

You may be placing an order as a customer, processing an order as a supplier, delivering goods as a service provider, or invoicing a customer for goods and services as an accountant.

Besides managing these tasks you may be required to document, analyse and monitor the relevant processes for the purpose of overall improvement. In all of these situations a real need arises for a standardised “language” to communicate relevant details among the various stakeholders.

This course will address the core of this need. It aims to develop participants’ practical skills using internationally accepted notations to model or map an organization’s business processes. Your learning experience will be enhanced with the use of a cloud-based modelling tool. You will be empowered to specify and analyse your organisations’ unique processes for continuous improvement.

AUDIENCE

This course is targeted for executives and managers involved

• Supply Chain Management
• Forecasting/Planning
• Sales Order Management
• Purchasing/Procurement
• Logistics
• Operations
• Inventory Management
• Transportation
• Warehousing
• Customer Service
• Distribution
• Transportation
• Warehousing
• Distribution
• Customer Service
• Finance
• IT
• Consulting

Course Schedule

Day 1 – Introduction to Business Process Modelling

• Process Orientation Vs Task Orientation
• Scoping Business Scenarios using Work Flow Diagrams
• Describing Business Processes using Event Process Chains
• Hands on Exercise - 1 *

Day 2 –Business Process Model & Notation

• Specifying Business Processes using Business Process Modelling Notation Part 1
• Hands on Exercise - 2 *
• Specifying Business Processes using Business Process Modelling Notation Part 2

Day 3 –Business Process Model & Notation

• Team Assignment & Presentation
• Other Business Process Modelling Notation Diagram Types
• * A professional business process modelling and analysis tool will be made available 

KEY BENEFITS

Participants attending the course will be able to help their organisations :

• Align operations with business strategy
• Improve Process Communication via usage of standard Notation
• Share process information effectively with collaborating partners in the supply chain
• Enhance control and consistency in performing core processes
• Improve Operational Efficiencies