This course will introduce you to business process management. You’ll learn how business processes can help you improve your company’s bottom line by providing a higher level of quality and consistency for your customers.

What Will Students Learn?

  • Define business process management and related concepts
  • Recognize the vital role processes play in a business
  • Appreciate the role of technology in process management
  • Develop a vision to guide process improvement
  • Understand how to design or enhance an existing process using the business process life cycle
  • Construct a process map
  • Perform a what-if analysis to improve your processes
  • Implement and monitor process changes
  • Identify how Lean and Six Sigma methods can assist in managing and improving processes
  • Use a variety of tools and techniques to eliminate waste and redundancies

What Topics are Covered?

  • The fundamentals of business process management
  • Defining business process management
  • Reflecting on processes
  • The business process life cycle
  • The vision phase
  • The design phase (including process mapping)
  • The modeling phase
  • The execution phase
  • The monitoring phase (including an introduction to the balanced scorecard and business activity monitoring)
  • The optimizing phase(including an introduction to Lean and Six Sigma methods)

TASK Is an independent firm with experience in the field of Supply Chain, Lean Six Sigma and Quality Management, They have been successfully providing Their clients with business and professional solutions, as Theyll as expertise in the organization. TASK offers an impressive range of international certification programs, consulting in the above fields. Their experienced consultants provide these services to a large number of organizations, both private and public. They pride Theirselves on Their track record and long-standing relationships with Their clients, many of whom have been with us since They started business.

TASK They understand that having top-rate professionals working in efficient teams is the heart of any company. Hence, They have created teams of the most skilled professionals and provided them with the right tools and environment to give their best.

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