Business Performance Management Institute of Chartered Accountants of Ireland

Price: USD 137

Duration: 5 Hours

Course details

KPIs are easy to understand; every student accountant learns about them. So why is it so hard to add real value by helping clients or internal colleagues to use KPIs to deliver business success?

"Businesses are desperately keen to find new ways of understanding information. They want signposts to actions that lead to real improvements in their business." observes Robin Tidd, an author with 25 years' experience of advising clients on performance management. "They may have good information but poor behaviour, or keen managers with poor information."

Whether operating from outside a business as a trusted advisor, or from the inside as a member of the finance team, accountants can play a key role in ensuring that the managers of a business achieve proper control of their processes.

Optimising performance and achieving great results depends on excellence in both management information systems and management responses. This course provides the tools accountants need to help their clients and colleagues succeed.

Business Performance Management enables learners to

Understand what sort of plans should come out of the strategy process
Model significant performance improvement
Advise clients on establishing control systems to achieve business plans
Establish the best ongoing review process
Understand and use action review and problem solving meetings
Advise clients how to get the most out of Action Review Meetings
Develop process maps and procedures to help solve problems

Target Audience

Accounting and finance professionals in practice and in industry.

Learning Outcomes

Business plans and targets

What happens when I come out of the strategy workshop?
What do I need to know about processes and departments?
What types of target are there?
What is modelling and evaluation?
How do I use a business plan document?
What is the review process?
What is the purpose of planning?

Key Performance Indicators

What is the purpose of KPIs?
Where do KPIs come from?
How are KPIs evaluated?
How should KPIs be displayed or presented?
What are short interval controls?
What are low level and high level KPIs?

Meetings

Why is it important to have meetings?
What common problems arise?
What is the difference between action review and problem solving meetings?
What other types of meeting are useful?

Action review

What is the purpose of action review meetings (ARMs)?
How should ARMs feel?
What should the format and agenda be?
Who should attend?
What is action logging?
How do you get people to do their actions?
What is the effect of action reviews on teamwork?
What is the relationship with process improvement?

Problem mapping and problem solving

What is a process?
What are vertical departmental barriers?
What is process mapping?
What is waste and where do we find it?
What are the measuring processes?
How do we solve problems?
How should we make decisions?
Where does the stimulus for process improvement come from?

Updated on 08 November, 2015

About Institute of Chartered Accountants of Ireland

Chartered Accountants Ireland (The Institute) is a membership body representing 23,000 influential members throughout the globe. their role is to educate, represent and support their members. their members work in senior positions in practice and industry. they are committed to restoring confidence at every level of the economy. they work with governments and businesses to raise awareness of the importance of sound financial advice.

Chartered Accountants Ireland was established as the Institute of Chartered Accountants in Ireland by Royal Charter in 1888. Its activities and those of its members are governed by its Bye-Laws and by Rules relating to professional and ethical conduct. These provisions are contained in the Handbook which is available to all members.

Chartered Accountants Ireland is governed by a Council and it is responsible for determining policy and monitoring its implementation. Council is lead by the Officer Group and supported by the Management Team and staff. A number of committees with voluntary member involvement also play a key role.

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