Business Etiquette of A to Z Professional Meetings

Course details

Training Outline

• Types of business meetings
• Definition of a meeting
• Meeting professional stages
• Setting meeting action plan
• Business meeting methodology of performance
• Role play and meeting interactions
• How to manage meeting time robbers
• Wrapping the meeting techniques
• Tips and bits for meeting success
• Dos and taboos within the meeting
• Common faux pas to spoil meeting team spirit
• How to identify meeting goals
• Meeting evaluation and follow up role
• Face to face meetings or via-telephone
• How to be phonogenic in a conference call meeting
• Handling stress and conflict at a business meeting
• Assertive, aggressive or submissive meeting roller
• Role to conduct and your role to attend a business meeting
• Setting of the meeting and the meeting premises
• How to end meeting tactfully
• Sticky situations at business meeting and how to handle
• Types of talk in a business meeting
• How to speak in confidence in a meeting function
• Mane tags and its etiquette
• Minutes or reports-which is which and when is which
• Others

Target Audience

• Training group is not to exceed fifteen participants
• All managerial levels
• Top management
• Middle management
• Junior managers
• Team leaders
• Supervisors
• Executives
• Office managers
• Executive secretaries