Course details

Program Objective

By the end of workshop, participant will be able to:-

  • Identify the elements of a good handshake
  • Know how to manage business cards
  • Recognize the tips on remembering names
  • Know ways to make a good first impression
  • Lean the basics of dining etiquette
  • Know how to communicate properly and politel

Program Outline

  • Introduction and Course Overview
  • Fear of Embarrassment
  • Test Your Business Etiquette
  • The Handshake
  • Business Card Etiquette
  • The Skill of Making Small Talk
  • Do You Remember Names?
  • Making that Great First Impression
  • Dress for Success
  • Business Dining
  • E-mail and Telephone Etiquette
  • Workshop Wrap-Up

About HCCA Academy

HCCA’s Vision

They will be the destination for Inpiduals & organizations who want to build their Human Capital Capability.

HCCA’s Mission

  • They do exist to equip inpiduals with the abilities to perform their jobs competently.
  • They do exist to pull up and support intellectual assets of organizations to help leverage corporate cultures.
  • They do exist to develop organizations to help leverage their performance.

HCCA’s Core Values

  • Act As A Business Partner.
  • Deal With The Helping Attitude.
  • Encourage Learning.
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