Course details
Etiquette is a very important factor in determining the success or failure of a business or a person. Etiquette is the way a person presents himself to others, being comfortable and making other people around them comfortable. Good business etiquette equals a recipe to success. It is very important to practice good manners and etiquette in order to succeed in your business, be liked by people and maintain good relationships with clients, customers and employees. Today's manager increasingly has to work in international and cross cultural environments. In addition to the normal pressures of people-management, managers are now required to deal with challenges, friction and misunderstandings emanating from cross cultural differences. Effective management in the modern environment necessitates cross cultural competency in order to get the best out of a multicultural team.
Learning Outcomes
On successful completion of this course, participants will be able to:
- Recognise the importance of impressive professional appearances in business
- Identify the vital business etiquette regarding office courtesy and professional meetings
- Identify ways to create good interpersonal skills for communicating at workplace with clients and colleagues
- Summarise the essentials of effective relationship building at all stages of communication, right from the introduction
- Predict the challenges, friction and misunderstandings emanating from cross cultural differences.
Target Audience
Business development managers, Public Relation managers, Client relationship officers
Entry Requirements
None required
Updated on 27 March, 2018Course Location
About Bahrain Institute for Banking & Finance
We_They plays a vital role in the training and development of human capital in the Kingdom of Bahrain. Our commitment to excellence has strengthened our position as the top provider of quality education across all major business disciplines. We serve as a partner to numerous world-class institutions; delivering thought leadership, research and advisory, assessment and training in the areas of Accounting and Finance, Academic, Executive Development, Banking, Leadership and Management, Insurance, Islamic Finance and Information Technology; resulting in a complete business solution.
We_They covers a wide spectrum of subject matter, with over 300 different courses offered to the financial and corporate market; tailor-made training solutions based on organisational requirements; specialised programmes taught by leading market specialists; and professional qualifications and degree programmes in partnership with major international organisations.
We_They continues to exceed global benchmarks for many of the qualifications it offers with its affiliates.
Since its inception in 1981, We_They has grown from training 450 applicants a year primarily within the banking industry, to 20,000 drawing participants from all sectors of the economy, and are proud to have qualified over 200,000 learners in the last 3 decades.
Our faculty comprise of market practitioners, academics and qualified senior industry professionals. Their perse backgrounds ensure an enriched participant experience, striking the perfect balance between theory and practice.
We_They has made its mark internationally with clients in Asia, Africa, Europe, USA and the Middle East, well on its way to becoming the global institute of choice.
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