Business English Writing Workshop

Course details

Information is crucial to an organization and when this information is communicated in writing, the quality of such communications can have a significant impact on business performance and decision making. Effective business writing is concise, accurate, unambiguous, logical and easily understood. This intensive four-day course will help delegates to develop the skills necessary for successful business writing – be it reports, emails, letters, faxes and memos. Although some basic grammar, spelling and punctuation will be covered, this is not the focus of the course. Students are expected to be competent users of Business English Writing.

Target Audience

Any business professional whose job includes the writing of internal or external documents will benefit from this practical and easy-to-grasp workshop. Anyone who wishes to further refine their skills in business writing will gain from attending this workshop. Students should have a reasonable level of mastery of grammar and punctuation.

Program Objectives

• Take the responsibility for his/her role in communication situation.
• Use standard business formats and develop new ones as needed.
• Analyze the intended audience and adapt writing to its needs.
• Write documents clearly, concisely, and effectively.
• Analyze the writing of peers and recommend appropriate revisions.
• Present information in an organized, structured way so as to achieve a specific objective.
• Recognize and accommodate global concepts.
• Express ideas with confidence and clarity, supporting persuasive and logical arguments.
• Use a business-like style and vocabulary.

Outlines

Day One:

Paragraph Design:

• Structure
• Length
• Coherence
• Unity

Writing the first draft:

• Gathering information

Punctuation:

• Apostrophes , brackets, colons
• Commas, dashes, ellipsis
• Exclamations, marks, hyphens
• Parentheses, periods, question marks, quotation marks
• Semicolons, slashes

E-mail and Fax:

• How e-mail works
• How to transmit a clear fax

Activities:

• Writing practices
• Peer assessment
• Self evaluation

Day Two:

• Parts of a Letter:
• The seven parts of a letter

Parts of a Memo:

• The parts of a memo

Appropriate language ( Formal/Informal)

• Audience analysis
• Levels of formality

Activities:

• Writing practices
• Peer assessment
• Self evaluation

Day three:

Parts of Report:

• Preliminary portion
• The report text
• The supplemental portion

Activities:

• Writing practices
• Peer assessment
• Self evaluation

Day four:

• Assessment and evaluation
• BULATS exam demonstration
• Writing practices and self- evaluation