Course details

The purpose of this award is to equip the learner with the knowledge, skill and competence to communicate accurately and effectively in English in a business context.

Course Content: 

  • The purpose of this award is to equip the learner with the knowledge, skill and competence to communicate accurately and effectively in English in a business context.

Learning Outcomes: 

  • Distinguish between internal and external business communication to include; written, telephone messages, electronic communications, memoranda and letters
  • Distinguish between formal and informal English language structures in written and spoken communication

Compile a key business and job-specific vocabulary

Use spoken language effectively and appropriately in a range of business contexts to include initiating and responding to business telephone calls, booking services, making appointments, etc.

Compose a range of communications for business purposes accurately and concisely, using appropriate tone and vocabulary, to include; letters, memoranda, and electronic communication

Updated on 08 November, 2015

About Rural Food Skillnet

Skillnets actively supports and works with businesses in Ireland to address their current and future skills needs.

they believe that training and up-skilling are key elements in keeping Irish companies competitive.

they fund groups of companies in the same region/sector, and with similar training needs, through training networks that deliver subsidised training to Irish businesses. 

Employer needs are addressed through both the preservation and growth of jobs, focusing on skills to maintain businesses and protect jobs as theyll as the enhancement of new skills to create new jobs.

The needs of unemployed people are addressed through activation and conversion by focusing on integrated training with employees and dedicated conversion ctheirses and work placement in areas of employment potential.

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