Business English

Course details

The purpose of this award is to equip the learner with the knowledge, skill and competence to communicate accurately and effectively in English in a business context.

Course Content: 

• The purpose of this award is to equip the learner with the knowledge, skill and competence to communicate accurately and effectively in English in a business context.

Learning Outcomes: 

• Distinguish between internal and external business communication to include; written, telephone messages, electronic communications, memoranda and letters
• Distinguish between formal and informal English language structures in written and spoken communication

Compile a key business and job-specific vocabulary

Use spoken language effectively and appropriately in a range of business contexts to include initiating and responding to business telephone calls, booking services, making appointments, etc.

Compose a range of communications for business purposes accurately and concisely, using appropriate tone and vocabulary, to include; letters, memoranda, and electronic communication