Business Communication: Writing Better Emails

Course details

• Understand how people will read your emails to help you make them more effective
• Discover what you must avoid if you want your email to work for you
• What is the Invisible Force that you need to take into account?
• Keep the 7 Checks Before Pressing Send close at hand!

Emails have come to dominate professional and business life, but how effective are yours? This course will teach you when to choose email and how to use it to build your professional image, productivity and relationships.

Your instructor Judi is an experienced leader and leadership coach, whose career has included a focus on communications training with a particular emphasis on email.

Not all emails are equal and we need to write in different styles to meet different purposes. However, all good emails share the same core features and so this course covers

How to begin and end your emailsThe importance of headingsFitting in with the culture of your organisation or sectorGetting the tone rightWhat to avoid at all costs!

In addition you will also understand two key checklists to make sure your emails do you justice:

5 Things to Remember About Grammar & Punctuation7 Key Checks to Make Before Pressing Send!

Don’t send another email until you’ve taken this course!

Earn a certificate!

• Say hi to your fellow students!
• Share your new course with your friends!
• Introduction & Course Pack
• Introduction to the course

• Intro
• Why choose email?
• Informing and Requesting Action
• Persuading, Advertising, Giving Feedback, Celebrating, Apologising

• The Beginning and The End

• Understanding Culture: The Invisible Force

• Sentences, Grammar and Punctuation Tips
• What to avoid!
• Getting the tone right

• 7 Checks To Make Before You Press Send!

• Part 1
• Part 2
• Part 3
• Part 4
• Part 5
• Part 6
• Part 7
• Part 8