International Institute for Learning, Inc Business Analysis Certificate Program (BACP) International Institute for Learning, Inc

Course Overview

CREDITS : 36 PDUs • 3.6 CEUs

Module: Business Analysis Fundamentals (6 Hours)
Solving the Business Problem

About the Program
This course teaches participants the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops, and demonstrations of techniques. The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products, or otherwise deliver results, through project performance.

This course is aligned to the International Institute for Business Analysis IIBA  Body of Knowledge (BABOK ) and is recognized by the IIBA.

Performance Focus
Business analysis
Defining solutions to business problems
Stakeholder analysis
Defining the solution scope

What You Will Learn

  • Define the solution scope
  • Describe the business analysis process throughout the project lifecycle
  • Explain each of the IIBA  Knowledge Areas and how they fit into the BA process
  • Conduct stakeholder analysis
  • List the tasks and activities that are typically performed by the business analyst

Course Outline

  • Foundation Concepts
  • Business Analysis Planning and Monitoring - Defining the Process
  • Elicitation - Gathering Information
  • Requirements Management and Communication - Ensuring Stakeholder Involvement
  • Enterprise Analysis - Defining the Problem
  • Requirements Analysis - Defining the Solution Model
  • Solution Assessment and Validation - Supporting the Balance of the Product Life Cycle


Module: Facilitation Skills for Business Analysts (9 Hours)
Communication and Problem Solving

About the Program

Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate
validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management
skills.

Performance Focus

  • Defining solutions to business problems
  • Requirements elicitation
  • Facilitation of meetings
  • Negotiation skills and techniques
  • Decision analysis

What one will learn

  • Acquire information necessary to the definition of requirements
  • Conduct a requirements information-gathering session
  • Identify alternate solutions to business problems
  • Get agreement that the solution is usable in the business environment

About International Institute for Learning, Inc. (IIL)

With a wholly-owned network of operating companies all over the world and clients in more than 150 countries, IIL is a global leader in training and certification, coaching and mentoring, consulting and customized course development.  Our core competencies include: Project, Program and Portfolio Management; Business Analysis; Lean Six Sigma and Process Excellence; Agile; ITIL ; Leadership and Interpersonal Skills.

Using our proprietary Many Methods of Learning™, IIL delivers innovative, effective and consistent training solutions through a variety of learning approaches: Virtual, Traditional Classroom, On-Demand, Mobile, Video and Simulation. As a PMI  Global Registered Education Provider (R.E.P.); a member of PMI's Global Executive Council; an APMG Accredited Training Organization (ATO) for PRINCE2 , ITIL , and others; a Microsoft Partner (with a Microsoft Gold Project and Portfolio Management competency); and an IIBA  Endorsed Education Provider (EEP™), IIL is the training solution partner of choice for many top global companies.  

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