Business Administration

Course details

The course Name : Business Administartion

            KHDA approved and attested


The Course Objectives:

The main objectives of this course are to provide participants with the skills and tools to…
Set out clear guidelines for effective Management & leadership
Help delegates understand the functions of management and the difference between leaders and managers
Enable participants to effectively supervise and manage their staff by understanding key principles of leadership and motivation
Understand the principles of 'effective communication' and how to use communication skills to make sure things get done properly, and on time
Enable delegates to understand the value of delegation and prioritizing so they can be more effective and efficient in their work
Examine the principles of time management,, stress management and  effective planning and self-organization
Give delegates greater self-awareness to enable them to improve their relationship with both those who manage them, and with their subordinates
Help delegates learn how to manage change
Help delegates understand the principles of creative thinking and how to apply them in the workplace
 
 
 
The Course Outlines:
Introduction:
Definitions of Supervision, Management & Leadership
The five functions of management: Planning, Organizing, Staffing, Leading & Controlling
The characteristics of the creative leader & manager
 
Management Skills:
Technical Skills
Human Relation & People Management Skills
Administrative Skills 
Decision Making & Problem Solving Skills
 
Dealing with Change:
Changes in information availability
Changes in outlook toward work environment
Diversity in workplace
 
The Management Role:
Desire for the job
Ability and willingness to delegate
Proper use of authority
Setting a good example
Recognizing the change in role
 
Communication skills and its impact on supervision & management:
Definition of communication
Communication elements
Communication barriers & how to overcome them
The five Cs of good communication
Listening as a magic tool in communication
Effective rules of attentive listening
Strategies on how to connect with people and avoid resistance
 
 
 
A Seven Step Formula For Effective Planning:
Step # 1: Get the facts
Step # 2: Define & set " SMART" goals
Step # 3: Outline how to achieve goals
Step # 4: Decide who is going to help achieve and implement the goals
Step #5:  Answer when the goals will be implemented and achieved
Step # 6: Create a plan to implement the plan
Step # 7: Plan how you will follow up and follow through
 
Time management & its impact on management & leadership:
Time management elements
Time wasters and how to overcome them
Strategies for identifying priorities
 
Motivation & its impact on supervision & management:
Define motivation
Who needs motivation?
Motivation theories:
Abraham Maslow:  Hierarchy of needs
Involved recognition theory
Self-motivated techniques
Action plan
 
Running meetings effectively  &  problem solving techniques:
Strategies for running meetings effectively
Common mistakes when running meetings and how to avoid them
Strategies for coaching & mentoring employees
 
Who Should Attend:
Individuals who want to increase their knowledge base and strengthen their management, leadership and supervision skills. New managers and supervisors who want to improve their understanding of fundamental practices of management and leadership.
 
  Updated on 11 March, 2024