Course details
The Buillt Environment Custodian Skills Certificate was developed to train and provide industry certification for Built Environment Custodians, a new job created in the JRP-REMMI programme.
Buillt Environment Custodian work is essentially a re-designed job, combining housekeeping / cleaning work with the occasional minor building services repairs/replacements and custodial checking for defects & safety hazards.The higher wages is expected to encourage the generally older and… + Read More
Course details
The Buillt Environment Custodian Skills Certificate was developed to train and provide industry certification for Built Environment Custodians, a new job created in the JRP-REMMI programme.
Buillt Environment Custodian work is essentially a re-designed job, combining housekeeping / cleaning work with the occasional minor building services repairs/replacements and custodial checking for defects & safety hazards.The higher wages is expected to encourage the generally older and less educated existing Cleaning workforce to upgrade their skills, attract a younger workforce and improve retention rates in this important environmental aspect of Real Estate Management and Maintenance work.
Course Overview
The training will impart multi-tasking skills: soft skills to communicate and interact with buildings users and hard skills to undertake building custodian work efficiently and effectively. The course comprises of five modules:
M1. WSQ Apply Continuous Process Improvement Techniques
- Identify Improvement Opportunities
- Carry out Continuous Improvement Activities
- Follow-through the Improvement Activities
M2. WSQ Apply Quality Systems
- Plan Daily Work to Meet Quality System Requirements
- Carry out Daily Work to Meet Quality System Requirements
- Maintain Work Quality
- Improve Work Quality
M3. Built Environment Upkeep & Minor Maintenance
- Workplace Safety & Health (WSH) and Environmental Issues
- Safe Removal & Disposal of Bulky Items & Waste
- Upkeep of Vegetation & Plants
- Upkeep of Building Services: Cleaning & Replacing Lights
- Upkeep of Building Services: Clearing Sink & Gully Chokes
- Cleaning & Touching Up Wall Paint
- Minor Repair of Cement & Sand Screed & Plaster
M4. Custodial Checking
- Workplace Safety & Health (WSH) & Environmental Issues
- Recognising & Reporting Common Defects
- Pest Sighting & Reporting
- Recognising and Reporting Health & Safety Hazards and Nuisance
- Recognising & Reporting Environmental Nuisance and Promoting Green Practices
- Integrated Custodial Checking & Using a Checklist
M5. Communications, Customer Service and Work Ethics
- Grooming, Deportment & Etiquette
- Listening & Talking Effectively
- Customer Service
- Handling Mistakes & Criticism
- Going the Extra Mile
- Work Ethics & Social Responsibility
- Quality & Harmony in Work Life
Entry Requirements
Built Environment Custodial work comprises mainly physical operations undertaken in various locations of the building/estate. The entry requirements to reflect the job demands are:
- Physically fit and not colour blind
- Able to lift objects weighing a minimum of 15kg
- English literacy and numeracy up to at least Primary 4 level or WDA ESS WPLN 3
- Able to work independently and exercise self-checks of completed tasks.
Progression to Built Environment Custodial Supervisor and Beyond
Progression and skills upgrading to a Buillt Environment Custodial Supervisor and beyond is available via the SRP-REMMI Lifelong Learning Roadmap.
Updated on 08 November, 2015 - Read LessAbout Real Estate And Construction Academy
The Real Estate and Construction Academy (RECA) was incorporated in February 2010 to focus on nurturing and empowering our graduands to support the delivery of sustainable environments. The Academy provides the following services:Career Conversions to Real Estate and Facilities Management jobs, Skills Upgrading & Lifelong Learning Courses, and Distance Learning Programmes awarded by renowned universities.
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