Building Management Effectiveness Positive2Work Skillnet
Price: TBA

    Course details

    A thorough grounding in relevant communication and interpersonal skills, and will also act as a refresher and an opportunity for fine-tuning the skills of more experienced managers

    Programme Outline

    The manager as communicator

    • an overview of core skills for effective staff managers
    • how can we create a climate for strong communication and collaboration
    • practising the skills of listening, reflecting and checking
    • asking good questions and clarifying issues
    • confidence in summarising and agreeing outcomes

    Facilitation skills for managers

    • what do we mean by facilitation? and as opposed to what?
    • the styles of facilitation and how they can enable staff development
    • practising the skills of developmental coaching
    • facilitating positive discussions with individuals and in groups
    • confident positive feedback skills
    • the art of constructive challenge
    • working creatively with tensions and difficulties

    Managing effective relationships

    • positive mediation skills for conflict situations
    • resolving issues and establishing action plans
    • overcoming barriers to communication and change
    • developing an influential personal style

    Programme Methodology

    The style of the course is practical and participative, with brief presentations, discussions and problem-solving sessions, active exercises and skills practice. Some course documentation will be pre-prepared, and some will be developed in the group as we explore examples and generate our own ideas about best management practice.

    Programme Tutor

    The course tutor is Mary Frances.

    Mary has enjoyed working on training and development projects for over 20 years, and she specialises in management and leadership skills, positive staff relationships, and understanding the psychology of change.

    Target Audience

    Managers and supervisors with responsibility for staff

    Updated on 08 November, 2015

    Course Location

    About Positive2Work Skillnet

    The Positive2Work Skillnet is made up of small, medium & large companies from all sectors of the Irish Economy. The member companies of Positive2Work Skillnet have come together to explore how the intervention of effective strategies, supported by training solutions and people development, can positively impact on the quality of employees working lives and the competitive environment within which network member companies operate. The aim of the project is to create a Positive2Work environment for all employees within the member companies of the Skillnet.
    To date the Skillnet has delivered training that support the areas of:
    • Building Resilience / Stress Management
    • Conflict Management / Building Constructive Relations
    • Change Management / People Management
    While also working directly with member companies to deliver training that both incorporates the Positive2Work objective and meets their individual needs.
    Positive2Work has approved funding until the end of 2013.
    Positive2Work Skillnet provides subsidised training to member companies and offers free training for job-seekers. Members can also influence what courses are provided by the network.
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