Course details
Good communication skills are vital in today’s business world. This course aims to equip participants with the necessary knowledge and skills to improve written communication.
COURSE OBJECTIVES:
By the end of the workshop, participants will be able to:
- Recognise the value and role of the report as a management communication tool
- Use techniques to organise their thoughts
- Write an accurate and illustrative report
- Write effective introduction, summaries and executive summaries.
- Develop a concise and easy-to-read style
- Apply structure to reports including strategic, operational, project and action plans.
- Select an appropriate tone and language for the target reader
LEARNING METHODS:
Participative methods will be used throughout, building upon participants’ previous experience and knowledge. A range of tailored exercises will be provided to develop individual competence and feedback provided as appropriate.
COURSE CONTENT:
- The Communication Purpose Matrix
- The Report as an Essential Communication Tool
- Bad Writing Is Bad For Business & Your Career!
- Seeing The Message Through Your Readers Eyes
- Organising Your Thoughts
- Working With…Structure and Techniques
- The Politics Of Business Writing
- Ongoing Skill Development
COURSE CUSTOMISATION:
The client is encouraged to detail what particular training needs need to be addressed. The following are some specific aspects of report writing that can be addressed as requested:
- Business Letter Format
- Problem Words/Expressions to Avoid
- Internal Mail
- Grammar
Course Location
About Training & Selection Services Ltd
TSS Training is an established training and development company with offices in Dublin and Cork. they specialise in the development of Managers, Salespeople and Customer Service staff by offering a wide range of business skills development programmes throughout Ireland and the UK.
All of their training programmes can be personalised by their training team and presented exclusively to ytheir staff at ytheir convenience on or off ytheir business premises. The main benefit of in-house training is that any business ctheirse they offer can be modified to satisfy ytheir team’s specific training requirements and company needs.
The objective of all their training programmes is to give the delegate new skills to transfer back to the workplace, thus improving productivity and performance.
WHY TRAIN?
By teaching “Best Practice” skills they can help improve productivity and performance.
Interactive training is an excellent way of motivating and re-energising ytheir staff.
By improving inpidual skill levels you give people new confidence in their own ability and a feeling of ownership of their role in any organisation.
Training enctheirages team building and mutual employee understanding of each-others role in different departments within any organisation.
Helps to boost staff morale and gives employees a feeling of value within their organisation.
Provides a correct foundation for new starters and prevents bad habits forming.
Proven to reduce staff turn-over and help plan long-term career progression.
WHY TRAIN WITH TSS?
Experienced - TSS Training is in business 14 years with over 1,000 clients in Ireland & The UK.
Experienced - they deal with a wide range of clients in many different sectors.
Service - they can supply management and selling styles profiles on ctheirse completion.
Service - Conduct an introduction meeting and a debrief meeting for each programme
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