Basic Communication Skills

Course details

This course designed to develop Basic communication techniques and strategies. Communication goes far beyond the actual words that you say. More importantly it's how you say it and the way that you act while you're saying it. It depends on the other persons view of the world and their preferred learning style with regards to absorbing information and what you say that will determine whether you are successful in this area or not.

Effective communicators can elicit all of the action signals and communication strategies from a person and adopt their style to make sure that their communications are effective. This course is all about providing you with the communications armoury for you to be able to communicate effectively with anyone and at any level, it goes far beyond a beginners guide to communication and focuses upon some more of the advanced communication techniques available.

What will I learn?

• Learn how to develop different communicating strategies depending upon the other persons view of the world.
• Understand favoured learning styles of others and how to use this when communicating
• Learn how to build rapport with anyone at anytime
• Learn how others absorb information and the process they go through to make decisions and to communicate
• Develop verbal and non-verbal communication techniques
• Learn how to elicit thinking patterns through eye movement
• Learn how to tap into another person internal representation system
• Learn some NLP techniques to influence and sway another persons point of view

Target Audience

Senior and middle managers who want to have good communication skills