Course details
The Operational Support and Analysis (OSA) is one of the certifications in the ITIL Service Capability work stream. The module focuses on the practical application of OSA practices in order to enable event, incident, request, problem, access, technical, IT operations and application management.The OSA course can teach organizations and individuals how to manage the everyday operation of IT services and gain a better understanding of how to implement the ITIL processes that will enable them to deliver and support services to customers. Updated on 27 October, 2022
Eligibility / Requirements
- ITIL Foundation Certification (v3 or newer) required
- Two years of relevant work experience
Job roles this course is suitable for:
IT Project Support , Service Desk Technician , Network AdministratorCourse Location
About Training Plus Institute
Training Plus Institute was formerly known as New Horizons Computer Learning Center and founded in The Kingdom of Bahrain in 1996. Since then the Institute has established a strong reputation for delivering training of the highest quality to help thousands of trainees to achieve their career goal.
The Institute is specialized in Training and Development of IT and Management Skills while it provides customer-focused learning choices offering businesses and individual’s top-quality training tailored to meet their specific needs.In addition to being the Bahrain’s finest training provider, Training Plus Institute holds the designation of largest network for many of our technical and certification vendor partner programs.
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