Course details

This course is designed for those who want to learn how to communicate effectively with difficult people. It presents skills needed to deal with others in pressured situations. It teaches techniques to avoid getting caught up in defensiveness and demonstrates how to merge into a conflict situation and lead it towards purposeful objectives.

Updated on 08 November, 2015

About Capital Knowledge

CK institute of finance is a world-class provider of training, professional education and consultancy services in Islamic finance, investment and risk management, accountancy, compliance and related fields.

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