CCNA SP Operations CISCO Certified Network Associate in Service Provider Operations Bahrain Financial Harbour, Manama

Course details

Cisco Certified Network Associate in Service Provider Operations (CCNA SP Operations) validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure.CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.

Objectives:

• Describe service provider NGN technology trends and their effect on operational environments
• Describe the various NMS tools available to monitor networks and network devices
• Implement incident (event) management procedures
• Demonstrate fault management procedures
• Describe the configuration management process
• Demonstrate change management procedures
• Identify performance management procedures

Contents:

• Introduction to the Service Provider NGN and the Operations Environment
• NMS Tools and Protocols
• Incident Management
• Fault Management
• Configuration Management
• Change Management
• Performance Management