Course details

The programme moves the focus of participants from day-to-day operations to that of identifying opportunities to assess and provide recommendations in order to improve overall retail operations in the areas of customer service, merchandising, managing payments, planning resources & people as well as health, safety and security.

Target Audience

Retail Middle Management and aspiring supervisors as to the strategic role envisaged in managing retail outlets

Updated on 08 November, 2015

About Bahrain International Retail Development Centre

We_They is a joint venture company set up by Bahrain Duty Free Shop Complex BSC and Aer Rianta International Middle East, in 2001. BIRD is a provider of quality training and consultancy services to corporate and non-corporate clients.

Apart from our regular planned corporate courses in different fields such as Retail, Management Development, Human Resources and Business English, we also customize courses to suit your company’s unique needs.

BIRD is also an accredited body conducting courses in association with City & Guilds International, The Chartered Institute of Purchasing and Supply (CIPS), The Institute of Leadership and Management (ILM) and LCCI International Qualifications.

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