Baggage Handling Services and System

Course details

Course Overview

• Identify main problems in your baggage handling.
• Analyze the impact of mishandled baggage for stakeholders.
• Improve baggage handling processes and infrastructure.
• Identify planning requirements and airport infrastructure improvements.
• Discuss solutions based on best practices, using IATA’s experience with industry-wide projects.
• Airport types and airline requirements.
• Processes within passenger terminal operations.
• Operating characteristics of Baggage Handling Systems (BHS).
• Lost and mishandled luggage.
• Slow processing.
• Infrastructure planning and processes.
• Measuring efficiency and performance.
• Managing baggage handling teams.
• Outstation operations and control.
• Improving existing systems and processes.
• Contingency towards uninterrupted services.
• Future developments in BHS.

Accreditation & Certification

•  Jordan Ministry Of Education
• Petra Travel And Tourism Institute

Pre-requisite: 

• Previous Airport Services Experience
• Secondary / High School Leaving Certificate / College Diploma / University Degree
• Basic Math Skills
• Good English Skills

Course Language: 

• Arabic
• English

Course Examination Language: 

• English