Assertiveness and Self Confidence Training

Course details

This Assertiveness and Self Confidence Training Course teaches you how to raise your self worth and empowers you with the confidence to assert yourself in any situation without feeling or appearing "pushy" to others. In this comprehensive personal development course, you will learn and develop techniques to communicate in a polite yet assertive way and get your point across when required.

After attending this course you'll learn how to discover your own personal worth, how to use effective body language, how to express disagreement in a positive manner, how to speak with confidence, how to say "no" without offending and much more.  People tell us that this course has changed their lives, so learn how to improve your self-confidence and assertiveness by signing up today!

This Assertiveness & Self-Confidence training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

FOREWORD

• Assertiveness and self-confidence are fundamental personal and interpersonal skills. Being assertive and self-confident enables you to stand up for your personal rights and express your feelings, principles interests and thoughts in comfortable, sincere and appropriate ways.
• In this Assertiveness and Self Confidence Training Course people learn how to become more willing and able to communicate, share their opinions and get more proactive in shaping their life and interactions with others.
• Whether it is learning how to say 'I believe', telling yourself 'it's Ok to give it a go' or getting better at saying 'No' this course will empower you and help you in many aspects of your life.

OUTCOMES

In this course you will:

• Understand what it means to be assertive and self-confident
• Learn that it's okay to speak up and to stand up for what they believe
• Gain techniques to confidently express opinions & needs
• Learn to say 'no' without being rude or seeming disinterested
• Recognize that you are important and that your opinions are valid and worthy of consideration
• Learn to identify & eliminate negative thinking and self talk
• Become a more effective communicator
• Learn to set achievable goals in line with personal values
• Discover how to "feel the part", "look the part", "sound the part" and "become the part"
• Be able to recognize and deal with difficult behaviors in other people

MODULES

What does Self-Confidence mean to you?

• What is assertiveness?
• What is self-confidence?
• The four styles

Obstacles to our Goals?

• Types of negative thinking
• Case study
• Personal application

Communication Skills

• Listening and Hearing: They aren't the same thing
• Asking questions
• Body language

The Importance of Goal Setting

• Why goal setting is important
• Setting SMART goals
• Our challenge to you

Feeling the Part

• Identifying your worth
• Creating positive self talk
• Identifying and addressing strengths and weaknesses

Looking the Part

• The Importance of appearance
• The role of body language
• First impressions count

Sounding the Part

• It's how you say it
• Sounding confident
• Using "I" messages

Powerful Presentations

• What to do when you're on the spot
• Using STAR to make your case

Coping Techniques

• Building rapport
• Expressing disagreement
• Coming to consensus

Dealing with Difficult Behavior

• Dealing with difficult situations
• Key tactics