Art of Delegation

Course details

Many people are ending up doing work that could easily be done by others . . . which would of course free up time to do other things. This is really important for managers. Managers should be planning and working with people. Delegation is not only an effective way to get things done, but delegation is a really effective way of training. People learn by doing. They can learn by hearing . . . and reading . . . and watching, but basically nothing teaches better than a hands-on application. Delegation is the road to teaching, mentoring, and coaching . . . oh, and did we mention delegation usually gets things done faster as well? Delegating and delegation training videos help empower employees and elevate supervisors and managers to another level.

Course Outline

• Delegation is not just a time saving tool
• Objectives of delegation and empowerment practices
• Common barriers to delegation
• Exploring managers insecurities towards delegation
• Organization risk management and delegation solutions
• Delegation styles and techniques
• What to delegate and when – choosing the tasks and the people
• The delegation model and the application on CASES
• Managing a delegated assignment through an employee
• Delegation and empowerment with difficult employees
• Identifying the different types of difficult employees
• Using empowerment and delegation as a coaching tool and vice versa
• Understanding the make-up and the reasons for performance difficulties
• Developing an action plan