Apply Emotional Competence to Manage Self & Team

Course details

It is critical that leaders learn to lead with emotional intelligence so that they can produce results that are conducive to the organisational goals.

This course will help you become a more effective leader – one who is equally good at managing your own emotions, as well as the emotions of others, in order to understand and lead your team towards positive outcomes.

Target Audience:

This course is suitable for inpiduals who are aspiring to be supervisor or who are in supervisory position, with responsibility for the operation and performance of a team. It is also useful for people in small businesses or the self-employed.

Course Objectives:

At the end of the course, you will be able to

• Know your EQ & areas for development
• Manage your emotions more effectively
• Recognise & empathise the emotional states of others
• Supervise with social intelligence

Course Outline:

The Power of Understanding Emotions

• What is Emotional Quotient (EQ)?
• The 5 domains of EQ (Self-Assessment Tool)
• EQ –  Key skills for supervisory effectiveness

Can You Manage Your Emotions

• Explosion or implosion
• Managing your emotions

Leading with Empathy

• Emotional climate assessment of the environment
• Recognise the emotional strengths & weaknesses of others (Survey)
• The power of empathy

Leading with Social Intelligence

• Promote positive environment through EQ
• Integrity & EQ
• Building strong bonds of collaboration

Methodology: Mini lectures, sharing, group discussions, case studies & written assessments etc.

Teacher & Student Ratio: 1:20