Syscoms College Amadeus Computer Reservation System (CRS) Syscoms College

This course provides you with a great introduction to the Amadeus CRS System. You will cover all the key areas including Fares & Ticketing, Flight Reservations, Car Hire & Hotel Reservations. You are provided with 50 hours of training time. It's perfect for someone who is a beginner with Amadeus.


Subject covered:

  • Introduction, signing in and out, encode and decode
  • Displaying a PNR
  • Timetables, availability, access types
  • Return availability, availability change entries
  • Building a PNR
  • Practise building a PNR
  • Mailing address, billing address, frequent flyer
  • General remark, OSI elements, SSR elements
  • Cancelling and changing PNR elements
  • Advance seating requests
  • Seat maps and booking specific seats
  • Booking a car
  • Car terms
  • Booking a hotel
  • More hotel entries
  • Fare displays
  • Pricing itineraries
  • Queues
  • Changing segment status
  • Calculator currency functions, minimum connect times
  • Help system & ALS
  • "Best Buy" pricing, "Best Buy" pricing with automatic rebook
  • Change/delete fare elements, change/modify fare displays
  • Commission element
  • Create TST, delete TST
  • Electronic ticketing
  • Fare displays, fare endorsement element, fare notes
  • Fare routing information, fare rules, form of payment
  • Itinerary pricing, pricing specific passenger types, pricing specific passengers, pricing specific segments, print tickets, print tickets from queue.

Who We Are

SYSCOMS, started as Syscoms Information Technology Institute in 1990 in Abu Dhabi, has developed and grown into a renowned training institute with branches in Al Ain and Dubai in the United Arab Emirates as well as having its presence in Doha, Qatar. It was created to meet the increasing demand for continuing education institutions in the region that would provide quality services and recognized courses which would be accepted locally and internationally. It is an educational establishment of a renowned organization in the Gulf region, LULU Group International which is famous for its popular chain of hypermarkets, supermarkets, departmental stores and shopping malls.

What We Do

SYSCOMS offers a number of short diploma courses in continuing education field that will give the students a strong background and up-to-date knowledge of their selected course. Moreover, on completion of the program they can immediately find employment at entry-level and other positions.

We constantly assist our students by organizing free seminars on different topics to groom their overall personalities.


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