Align Human Resource Services with Business Needs

Course details

This unit addresses the skills and knowledge required to ensure that people management/human capital services are aligned with business needs. It covers the link between people management/human capital initiatives and how these align to business strategy.

1. Review organisation’s strategies and business plans
2. Review internal and external factors that may impact on people management/human capital services
3. Ensure people management/human capital activities and services support the business

Learning Outcomes

1. Review organisation's strategies and business plans
   • Identify HR trends that may impact organisational performance
   • Review organisation’s strategic and business plans to identify areas impacting human resource activities, services and programmes
   • Communicate with stakeholders to clarify their needs relating to HR activities, services and programmes
2. Review internal and external factors that may impact HR services
   • Review data and reports to document past performance of HR activities, services and programmes
   • Facilitate involvement of stakeholders to review HR service effectiveness and clarify future expectations and requirements
   • Document outcomes of review activities to clarify future directions of HR services and validate priorities with stakeholders
3. Ensure HR activities and services support the business
   • Agree on required changes and explain to key stakeholders how changes will assist in achieving strategic and business goals
   • Implement or initiate identified changes to support the organisation's strategic and business goals
   • Establish performance indicators and measures for the effectiveness of HR activities, services and programmes designed to support the organisation's strategic and business goals