Align Human Resource Services with Business Needs (HR-GEN-401C-0)

Course details

Course Objectives

This course is designed to address the skills and knowledge required to ensure that human resources services are aligned with business needs. It covers the link between human resource initiatives and how these align to business strategy.

Course Outline

Review organization’s strategies and business plans

• Identify human resource trends that may impact organizational performance
  
• Review organization’s strategic business plans to identify areas impacting HR activities, services and programmes
  
• Communicate with stakeholders to clarify their needs relating to HR activities, services and programmes

Review internal and external factors that may impact human resource services

• Review data and reports to document past performance of HR activities, services and programmes
  
• Facilitate involvement of stakeholders to review HR service effectiveness and clarify future expectations and requirements
• Document outcomes of review activities to clarify future directions of HR services and validate priorities with stakeholders

Ensure human resource activities in detail and services support the business

• Agree on required changes to HR activities, services and programmes, and explain to key stakeholders how changes will assist in achieving strategic business goals
• Implement or initiate identified changes to HR activities, services and programmes to support the organization’s strategic business goals
• Establish performance indicators and measures for effectiveness of HR activities, services and programmes designed to support the organization’s strategic business goals