Course details

This programme is designed for experienced business managers and commercial negotiators who plan to master their negotiation skills in complex negotiations.

You will learn about the mutual gains approach to negotiation and how to distinguish interests from positions to gain valuable tools and tactics for all stages of the negotiation process. You will also learn how to control your own emotions and reactions in negotiations.

Core content includes:

  • Mastering power imbalances and responding to hard bargaining tactics
  • Building trust
  • Bargaining effectively
  • Demonstrating persuasive reasoning and charismatic reasoning appropriately
  • Maintaining relationships while in highly pressurised negotiations
Updated on 08 November, 2015
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