Advanced Facilitation Skills Training Course

Course details

This course is intended for experienced facilitators who want to enhance their facilitation skills in working with teams. It helps participants hone their fundamental facilitation skills - whether it is managing more complicated group situations, building agreements, understanding the stages of team development and how to use common process tools to make presentations easier and more productive.

This training course is now available in Singapore.

This Advanced Facilitation Skills training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Outcomes

• This short and dynamic training course is the fastest way to develop skills in effective facilitation so that goals can be reached on time, every time.

After completing this course, participants will have learned to:

• Distinguish facilitation from instruction and training
• Identify the competencies linked to effective small group facilitation
• Understand the difference between content and process
• Understand the stages of team development and ways to help teams through each stage
• Use common process tools to make meetings easier and more productive
• Define your role in facilitating
• Establish ground rules
• Develop content and process
• Deal with controversial issues and divergent perspectives
• Develop communication skills
• Find for common ground
• Use common facilitation techniques
• Give effective feedback
• Understand facilitation vocabulary
• Deal with difficult people and situations
• Build sustainable agreements
• Understand the stages of team development
• Use analysis tools

Foreword:

• Great facilitators are always searching for ways to be more effective at presenting to others. This Advanced Facilitation Skills training course can help those who have already mastered the basics of facilitation and are looking for more skills to enhance their presentations.
• Skill development in facilitation is essential for performing expertly. During this deep dive training course in facilitation skills, participants learn to distinguish facilitation from instruction and training, establish ground rules, develop facilitation techniques, give effective feedback, understand the stages of team development, and more.

MODULES

Lesson 1 
Introduction

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Lesson 2 
Defining Your Role

• Facilitation, Training and Chairing
• Large Group Exercise
• Debrief

Lesson 3 
How Facilitators Work

• Key Skills
• Facilitation Skill Levels
• Facilitation at a Glance

Lesson 4 
Establishing Ground Rules

• Parking Lots
• Planning Transitions

Lesson 5 
Content & Process

• What is Content?
• What is Process?

Lesson 6 
Types of Thinking

• Divergent Thinking & Convergent Thinking
• Decision Making
• Grey Matters

Lesson 7 
Handling Controversial Issues

• No Need for Black & White Thinking
• Degrees of Support

Lesson 8 
Communication Skills

• My Shopping List
• Active Listening
• Asking Questions
• Non-Verbal Messages

Lesson 9 
Listening For Common Ground

• Listening for Common Ground

Lesson 10 
Common Facilitation Techniques

• Top Techniques
• Group Preparation
• Demonstrations
• Debrief

Lesson 11 
Providing Effective Feedback

• Giving Feedback
• The Feedback Process
• One Step Further
• Instructor Evaluation
• Debrief

Lesson 12 
Managing Divergent Perspectives

• Techniques for Success
• Debrief

Lesson 13 
The Language of Facilitation

• Applying the Language
• Case Study
• Debrief

Lesson 14 
Building Agendas

• Step 1
• Step 2
• Step 3
• Step 4

Lesson 15 
Dealing with Difficult Dynamics

• Mix & Match
• Debrief
• 12 Easy Ways to Intervene
• Role Play
• Debrief

Lesson 16 
Building Sustainable Agreements

• Defining a Sustainable Agreement
• Debrief

Lesson 17 
Stages of Team Development

• The Five Stages
• Group Exercise
• Debrief

Lesson 18 
Analysis Tools

• SWOT Analysis
• Force Field Analysis