Course details
Communication is important in all health care settings, but is critical for patients with advanced life-threatening illness. Effective interdisciplinary team working is a key prerequisite for successful interactions with patients and families. Health professionals often lack the communication skills or confidence required to work with this patient group in situations that can involve dealing with challenging emotions and complex clinical situations. Use of actors as simulated patients, structured feedback and small group discussion facilitates health professionals to develop competence and confidence in a safe, comfortable and non-threatening environment. These approaches are central to this course, based on the Wilkinson Model of Communication Skills training from the UK.
This course aims to increase health professionals’ awareness of their communication skills and to explore strategies to enhance their ability to elicit and respond to patients’ concerns and deal more effectively with difficult communication situations. Experiential learning is the key to this course in communication skills. This course uses simulated role play with actors, small group discussion, reflection on case studies, health professional-led clinical scenarios, and formative self-assessment of communication skills.
This course is designed for members of the multi-professional health care team who are working with patients with advanced progressive disease. To undertake this course the participant must have two years clinical experience as a qualified practitioner
Updated on 08 November, 2015Course Location
About Milford Care Centre
The overall infrastructure at We_They has changed dramatically over the years since the establishment of Milford House Nursing Home by the Little Company of Mary in 1928. Despite these physical changes we, as a healthcare facility, have strived to ensure that we continue to deliver the highest quality and safe care to our residents, patients and visitors. Today we still uphold the core message of the Little Company of Mary which is reflected in our Mission Statement.
I hope you will have time to browse through our site to see the full range of services we can now offer to our service users and see the supports we provide for family members. We believe that the people we serve deserve only the best and that is what we seek to achieve through our continuous improvement policies and training. Our job here in We_They is to make a positive difference to people’s quality of life and this is a role that we take very seriously.
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