Business and Report Writing

Course details

Overview
Communicating information, ideas and findings effectively and concisely is a key skill that is essential to achieving success in today’s workplace. By mastering the skills of business, report, and proposal planning, structuring, writing and presenting, writers develop a key competency that is increasingly recognized and valued.
 
Benefits & Added-Value
By the end of this workshop, participants will be able to:

1. Motivate readers to adopt specific actions.
2. Create a professional image through their writing.
3. Write error-free documents in less time.
4. Rivet readers’ attention to get e-mails read.
5. Catch the hardest to find mistakes.
6. Avoid common mistakes.
7. Increase their ability to generate ideas and organize ;
8. Produce clear, concise and effective writing that achieves their objectives.
9. Develop a writing style that is interesting, informative and professional.

 
Outline

1. Introduction and Overview

1. Course Objectives
2. Outline
3. Purpose:  Why are we here?

1. Business and Report writing:  How We Transfer Factual Information and Knowledge

1. The Importance of Business and Report Writing
2. What Business and Report Writing is
3. What Business and Report Writing Does – Factual Communication of Experience
4. Problems in Factual Communication

1. Business Correspondence

1. The Role of Correspondence in Business, Science, Technology, and Industry
2. The Psychology of Correspondence
3. Organizing Your Letter/ Memo/E-Mail/Fax
4. Formats of Memos/Letters/E-Mails/Faxes
5. Mechanical Details
6. The Memorandum
7. The E-Mail
8. The Fax
9. Letters/Memos/E-Mails of Inquiry
10. Answers to an Inquiry
11. The Quotation Letters/E-Mails
12. Claim Letters/E-Mails
13. The Adjustment Letter/E-Mails
14. The Memo/Letter/E-Mail of Instructions

1. Short (Shorter) Report Forms

1. The Letter Report
2. The Memo Report
3. The E-Mail Repot
4. Progress Reports
5. Recommendation Reports
6. Activity Reports

1. Long Reports

1. Types of Long Reports
2. Components of Long Reports

1. Title Page
2. Abstract/Executive Summary
3. Introduction
4. Report Body
5. Results, Conclusions, and Recommendations
6. References
7. Figures and Tables
8. Appendices

1. Proposals:  from Concept to Document

1. What a Proposal Is
2. Letter Proposals
3. The Formal Proposal
4. Preparing an Abstract
5. The Proposal Document
6. The Letter of Transmittal

1. Presenting Tables and Graphs

1. Constructing Tables
2. Types of Tables
3. Displaying Statistical Data
4. Displaying a Process in Table Forms
5. Using Photographs, Drawings, and Cartoons
6. Using Exploded Views
7. Using Maps
8. Using Graphs, Charts, and Curves

 

1. General Guidelines for Business and Report Writing

1. Business and Report Writing is Concise, Clear, Accurate and Persuasive
2. Content, Style, and Mechanics
3. Complete Reports

 
Training Methods
Presentations by trainer, samples and specimens; then the trainees individually write every type of e-mails, memos, letters, and ; As for short and long reports, and proposals, the trainees work in groups, brainstorming and following the guidelines ; Best practices of the participants are shared with the whole ; Based on the participants’ performance in writing each exercise, the trainer evaluates the participants’ performance and feeds them back.
 
Evaluation Methods
Evaluation for this program is a continuous assessment process; , the trainer evaluates the participants based on their performance in writing each exercise, and the accumulation of such assessments provides the final evaluation of each participant’s ;
 
Program Duration
This program is conducted in three days, from 9:00 am to 4:00 pm, with two 15- minute breaks and one 45- minute lunch break.
  Updated on 08 August, 2019