Advanced Airport Operation

Course details

Course Overview

• Overview.
• Operations.
• Aircraft Loading Functions.

Course Highlights

Course Description Highlights:

• Use proven techniques to improve your operational practices,solve problems, and optimize benefits.
• Combine modern business practices with operations to meet international standards.
• Identify areas for improvement in your operations and facilitation processes.
• Apply performance measurement techniques to support key.
• operational project needs.

Overview

•  Elements of Airport Master Planning.
•  Managing the Environment.
• The future of airports.

Operations

• Airport as an Operational System.
•  Airport Emergencies.
• Airport Security.
•  Safety Management System for airport.
•  Extreme Weather Operations.
•  Airport Collaborative Decision Making Overview, A-CDM.

Aircraft Loading Functions

• Airside concessions.
• Customer Service.
• Relations with Airlines.
• Training Requirements.
• Passenger Facilitation.

Accreditation & Certification

• Jordan Ministry Of Education 
• Petra Travel & Tourism Institute

Pre-requisite: 

• Previous Airport Services Experience
• Secondary / High School Leaving Certificate / College Diploma / University degree
• Basic Math Skills
• Good English Skills

Course Language: 

• Arabic
• English

Course Examination Language: 

• English