Administrating Cisco Unified Communications Manager and Cisco Unity Connection Global Knowledge Egypt


This course is designed for individuals that will perfomring administrative tasks within Cisco Unified Communication Manager and Cisco Unity Connection solutions. The course will cover adds, moves and changes as well as the management of licensing via ELM. Hunt Groups, hold music and the analyzing of the dial plan have also been included.

This course focuses on Cisco Unified Communications Manager v10.x


After completing this course you should be able to:

  • Understand and integrate a Cisco Unified Communication Manager (CUCM) and Cisco Unity Connection (CUC) solution in an IP and VoIP infrastructure.


  • Cisco Unified Communication Manager
  • Cisco Unity
  • Labs: CUCM:
  • Labs: Unity Connection:

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