Overview:

The AUC course focuses on instructing Cisco Unity Connection administrators in the skills necessary to perform their day-to-day job functions.

The course covers the features, options, and configuration settings of Cisco Unity Connection as they apply to an administrator

Objectives:

  • Upon completing this course, the learner will be able to meet these overall objectives:
  • Explain the function of Cisco Unity Connection and the various interfaces that are used to access the system.
  • Describe the components that are required for user call processing by Cisco Unity Connection.
  • Implement the various features and options that are available to
  • users in Cisco Unity Connection.
  • Use the various applications, tools and reports that are available in
  • Cisco Unity Connection.

Content:

  • Introduction to Cisco Unity Connection
  • Configuration of Users and Contacts
  • Implementation of Features
  • Use of Cisco Unity Connection Applications, Tools, and Reports

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