Absenteeism Management

Course details

At the end of this programme participants will;

• Understand how to rate attendance in their own organisations and address poor attendance issues.
• Develop the skills to ensure workplace commitment to controlling absence.
• Develop the skills to learn how to write and deliver a brief that effectively motivates good attendance in a workplace team
• Become familiar and gain confidence with their organisation's attendance management procedure.
• Become familiar with the legal position of absence management in the workplace
• Understand best practice guidelines for typical situations that arise in the workplace.
• Practice through role play, a disciplinary interview with an employee who is regularly away from the workplace.

Programme Outline

• Controlling absence and identifying your goals
• What effectively motivates good attendance
• Rating attendance
• Using workplace attendance records
• The attendance management procedure
• Identifying and overcoming the difficulties in managing absence at work.
• Legal aspects questionnaire
• dos and don'ts,
• trues and falses of employee absence.
• Reviewing and checking absence records
• The counselling interview
• recent and recurring absence
• The return to work interview
• recent and recurring absence
• The disciplinary interview
• regular absence
• recurring absence
• the uncooperative employee
• frequent suspect absence
• Long-term absence visit
• Indefinite absence visit
• Absence management role plays
• Action Plans and Evaluation

Programme Methodology

Pre-work, Facilitator input, Group discussion, Group exercises, Case studies, Customised role-plays and scenarios, Questionnaires, Coaching and feedback – facilitator and peer.