7 Easy Steps to Construct Quality Function Deployment (QFD)

Course details

Customer requirements are always hazy. QFD is a unique tool that has a structured approach of translating these hazy customer requirements into detailed technical requirements which are useful for the business. The uniqueness of this tool is overshadowed by the complexity of using it. There is limited material available on the internet that can explain this tool in a simple, easy to understand and an engaging way. By virtue of this training, we have simplified the usage of this tool into 7 Easy Steps. This training will help you to effectively construct the QFD in these 7 steps.

Learn Everything About Quality Function Deployment and Master the Art of Facilitating the QFD Discussions.

Most important benefits of this course:

• Learn the technique to convert customer requirements into technical requirements critical for your business process using QFD.
• Enhance your profile by becoming a bridge between your customers and the business processes.
• Construct QFD in 7 easy steps.

QFD is a method to help transform customer needs and wants into engineering characteristics for your product or service. It provides a process for planning new or redesigned products or services.

Almost 60% of Lean Six Sigma and Quality professionals DO NOT have a thorough understanding of QFD. Most newbies seek a theoretical overview of the functioning of the tool. Project managers want to use this tool; they see tremendous benefit but don't know where to start. Using this tool has a positive impact on an individual's career because it helps connect each department involved in planning and the design process. By learning QFD, you can be the catalyst to transform your organization's products and services and bring lasting changes in your business process.

We begin this course by learning that our customer's lack the ability to provide us the technical requirements. We then seek an overview of QFD and its history. The 7 Easy Steps to Construct QFD are then discussed. These 7 steps are topped up by an example. We end the course by learning the tips to facilitate a QFD session.