Facility Maintenance and Management

Course details

This is a programme for Facility Managers and Office Managers who support the Facility Managers. It is to give them the know-how to effectively manage the physical assets. 

The programme will make all employees participating in it to:

1. Articulate their roles critically and with clear precision

2. Demonstrate how central they are to the risk assurance policy and business continuity process of the organization

3. Demonstrate their relationship management acumen in working with and managing the stakeholders of their responsibilities areas

4. Focus on the bottom line significance of their minute-by-minute activities

5. Be in state of perpetual alertness.

Course Contents

DAY ONE - Facility Risk Assurance

Understanding your Facilities and Assets

Modern ideas about Facility Management

Feeling the heartbeat of your Facility

Criticality Analysis

Facility Management Benchmarking techniques

Using the Pareto's Principle

Asset Management

• What Asset and Asset Management means 
  
• Critical Asset ranking 
  
• Understanding Asset failure 
  
• Effective Asset Management Implementation 
  

Asset Management Resources

• Integrated Facilities Management 
  
• Life Cycle Costing 
  
• Continuous improvement philosophy 
  

Facility Condition Indexing

• Interpreting the FCI range in Facility Management 
  
• FCI impacts, Failures and Occupant's Morale 
  
• Asset Management tools for Corrective maintenance and repairs 
  

Depreciation technique of Facility components

Facility Stakeholders Management for effective results

• Elements of stakeholders Management 
  
• Stakeholders Analysis 
  
• Stakeholders Prioritisation techniques 
  
• Facility Condition Indexing 
  

Facility Management Technology

• Computer Aided Facility Management Technology 
  
• Preparing a strategic technology plan 
  
• Technology optimising Process 
  

DAY TWO - Maintenance Management

Maintenance - the Modern Concept

• Challenges of cultural issues and maintenance management 
  
• Maintenance planning and scheduling 
  
• Classification of maintenance work according to plan and schedules 
  

Cost Planning and Management

• Facility Management master budgeting 
  
• Facility Management budget performance System 
  
• Maintenance using Facility master schedule 
  
• Facility Management Master Schedule 
  

Fault Diagnosis

• Maintenance Codes using Facility Management master plan 
  
• Failure Management in Facility Management 
  
• Failure Reporting using a Criticality Analysis Guide                   
  

Maintenance Management Tactics

• Proactive and Predictive Maintenance 
  
• Preventive Maintenance 
  
• Reactive Maintenance 
  
• Predictive Maintenance 
  
• Corrective Maintenance 
  
• Deferred Maintenance     
  
• Operation and Maintenance exercise      
  
• 90:10 Facility Maintenance development                                          
  

DAY THREE - Troubleshooting & Emergency Recovery

Failure Management and Control

• Reliability-Centered Maintenance 
  
• Downtime reduction       
  
• Tools for controlling Failure in Facility Management 
  
• Checklist systems development and operations 
  
• Developing a robust Service Level Agreement 
  

Energy Management

• The increasing cost of Energy 
  
• What is Energy Management 
  
• Goals of an effective Energy Management Programme 
  
• Implementing the major strategies of Energy Management 
  
• Energy Audit for Facility Managers 
  

Disaster Planning, Emergency Preparedness and Business Continuity

• JIT Management                                                           
  
• What a Disaster Recovery Plan is and why it is important 
  
• Identifying potential Hazards 
  
• Business Impact analysis 
  
• Personnel Policies and Crisis Communication 
  
• Strategic Alliance 
  
• Case Study and Exercise 
  
• Setting up an Action Plan 
  
• Emergency Planning Implementation checklist.