Course details
While it is recognised that a degree of conflict is necessary for organisations to undergo successful transformation, HR professionals are acutely aware of the significant costs incurred when conflict is not addressed effectively. Effective conflict management is regarded as a core capability for both HR professionals and line managers. It's in an ever changing environment that HR professionals and managers are required to design and implement cultural and change strategies to support the development of the workplace.
This course explores the importance of coaching managers to resolve team-based and interpersonal conflict as well as using mediation and alternative dispute resolution (ADR) procedures.
Updated on 20 December, 2018Job roles this course is suitable for:
Human ResourceAbout The Australian HR Institute
The Australian HR Institute (AHRI) is the national association representing human resource and people management professionals. We have around 20,000 members from Australia and across the globe.
Whether you want to develop your career, advance the HR profession, get HR support, stay in touch with the latest industry developments, or help to grow the HR and management skills of your team, AHRI membership is for you.
AHRI sets the professional standard for HR in Australia through HR certification; provides formal education and training services in HR, people management and business skills; produces world-class conferences; and holds seminars and networking opportunities all over Australia – including our biggest annual event – the AHRI National Convention. Each year, AHRI commends excellence in HR practice across Australia through the highly regarded AHRI Awards.
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