Course details
''Successfully managing contracts and service levels'
'This course is designed to help you achieve the demanding performance requirements expected of your contracts and service level agreements. It will help you ensure that the objectives and targets set out will be met in practice, and within budget, so that promised customer benefits are delivered and service delivery improved.
This course combined with The Tender Process provides tuition for BIFM Level 4 qualification unit FM4.21
>Understanding the legal framework of contracts
>Roles, responsibilities and relationships
>Measuring performance
>Why contracts fail
>Performance improvement programme
>Dispute avoidance & resolution
>How to manage contract change & cost variation
Updated on 08 November, 2018Course Location
About Quadrilect
We are proud of the quality of our training and have a number of quality control procedures to ensure best practice across the range of our training and consultancy services. We are equally proud of our highly responsive approach to administration.
The courses are based on many years of ‘hands on’ management experience in the topic areas concerned which have then been mapped against the BIFM’s FM competences. The content [which is regularly updated] comprises a unique blend of theory and practical guidance and advice.
Our highly professional and qualified Trainer Team has been recruited and nurtured over many years. The team is made up of practising managers and consultants selected for their expertise and presentation skills, a number of whom are routinely consulted when new legislation is drafted.
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