International Institute for Learning, Inc Change Management Practitioner International Institute for Learning, Inc

This course provides practical knowledge on Change Management techniques and the Practitioner certification. You will examine the application of various Change Management techniques in different contexts. The course focuses on understanding of how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative; however, s/he may not be sufficiently skilled to do this appropriately for all situations. His/her individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve.

This course also prepares you for the APMG Change Management Practitioner exam. Given that a primary course goal is to achieve the Practitioner Certification, daily homework assignments and practice quizzes will be provided. The Practitioner-level exam is taken at the end of the second day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants').

Who is the Course for?

  • Those who have successfully completed the Foundation exam and would like to achieve Change Management Practitioner Certification 
  • Anyone in a role that involves leading, managing, or supporting the change initiative, particularly for those working in organizations wherein a change initiative is being planned or taking place

Course Overview:

Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives
  • Review of Foundation Content

Individual Change Practitioner

  • Appropriate learning activities for individuals with different learning preferences
  • How to influence different personality types
  • How to coach individuals using the GROW model and supporting techniques

Team Change Practitioner

  • How team effectiveness can be improved during change using:
  • Glaser and Glaser 5 elements
  • Tuckman's model of team change
  • Bion and Turquet's leadership issues
  • John Adair model

Organization Change Practitioner

  • Strategic change process and how to apply the six essential characteristics
  • Tools that support complex change
  • Suitable approaches to manage and implement successful change

Application of Change

  • Leadership approaches, roles and styles to lead change
  • Overcome the pitfalls linked to the four key organizational metaphors by adopting different types of leadership and leadership approaches

APMG Change Management Practitioner Exam Preparation

  • Review of and practice with APMG sample questions and test papers
  • APMG Change Management Practitioner Exam
  • Traditional Classroom: The exam is taken and submitted to APMG for marking 
  • Virtual Classroom: The exam is scheduled by the delegate and taken subsequent to the course

Summary and Next Steps

About the Change Management Practitioner Exam

  • 3 hour open-book exam (manual only)
  • Objective Testing Exam (OTE) multiple-choice questions
  • 4 questions per paper, sub-divided into a number of parts, each being worth 20 marks available per question - all question items are worth 1 mark, with the total number of 80 marks possible per paper
  • Passing mark is a total of 40 or more out of a possible 80 (50%)

About International Institute for Learning, Inc. (IIL)

With a wholly-owned network of operating companies all over the world and clients in more than 150 countries, IIL is a global leader in training and certification, coaching and mentoring, consulting and customized course development. Our core competencies include: Project, Program and Portfolio Management; Business Analysis; Lean Six Sigma and Process Excellence; Agile; ITIL ; Leadership and Interpersonal Skills.

Using our proprietary Many Methods of Learning™, IIL delivers innovative, effective and consistent training solutions through a variety of learning approaches: Virtual, Traditional Classroom, On-Demand, Mobile, Video and Simulation. As a PMI  Global Registered Education Provider (R.E.P.); a member of PMI's Global Executive Council; an APMG Accredited Training Organization (ATO) for PRINCE2 , ITIL , and others; a Microsoft Partner (with a Microsoft Gold Project and Portfolio Management competency); and an IIBA  Endorsed Education Provider (EEP™), IIL is the training solution partner of choice for many top global companies.

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