International Institute for Learning, Inc Change Management Foundation International Institute for Learning, Inc

This course provides practical knowledge on Change Management techniques and the Foundation certification.
You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas:

  • Individual Change
  • Team Change
  • Organization Change
  • Leadership and Change 

This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice quizzes will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classrom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants').

Who is the Course for?

  • Those wishing to achieve Change Management Foundation Certification
  • Those in any role including leading, managing, or supporting the change initiative
  • Those working in organizations where a change initiative is being planned or taking place

Course Overview:

Getting Started

  • Introductions
  • Course structure
  • Course goals and objectives

Introduction to Change Management

  • Building a change management road map
  • Defining organizational change
  • Linking individual, team, organizational, and leadership change

Focusing on the Individual and Change

  • How people learn
  • Four approaches to individual change
  • Personality and change - familiarization with MBTI
  • Resistance to change
  • How managers and change agents help others, including the GROW coaching model

Team Dynamics for Successful Change

  • Why we need teams
  • Types of teams
  • Team effectiveness
  • Team Change
  • Leadership in team change
  • How individuals affect team dynamics

Assessing Organizational Change Readiness

  • Morgan's four key metaphors for change
  • Three different approaches to Organization Change
  • The dynamics of change

Leading Change

  • Linking leadership and organizational metaphors
  • Different types of leadership
  • Leadership roles in the change process
  • Deploying SIMSCoM 5-step process: Stakeholder Identification, Mapping, Strategy, Communication, and Management
  • Constructing an effective AIDA framework for stakeholders: Attention, Interest, Desire, and Action
  • Achieving positive outcomes from potential conflict

APMG Change Management Foundation Exam Preparation

  • Review of and practice with APMG sample questions and test papers

APMG Change Management Foundation Exam

Traditional Classroom: The exam is taken and marked (provisionally) within the course
Virtual Classroom: The exam is scheduled by the delegate and taken subsequent to the course

Summary and Next Steps
About the Change Management Foundation Exam

  • 1 hour closed-book exam
  • 60 multiple-choice style questions, with 15 questions on each change area
  • 30 marks required (out of 60 available) to pass - 50%

About International Institute for Learning, Inc. (IIL)

With a wholly-owned network of operating companies all over the world and clients in more than 150 countries, IIL is a global leader in training and certification, coaching and mentoring, consulting and customized course development. Our core competencies include: Project, Program and Portfolio Management; Business Analysis; Lean Six Sigma and Process Excellence; Agile; ITIL ; Leadership and Interpersonal Skills.

Using our proprietary Many Methods of Learning™, IIL delivers innovative, effective and consistent training solutions through a variety of learning approaches: Virtual, Traditional Classroom, On-Demand, Mobile, Video and Simulation. As a PMI  Global Registered Education Provider (R.E.P.); a member of PMI's Global Executive Council; an APMG Accredited Training Organization (ATO) for PRINCE2 , ITIL , and others; a Microsoft Partner (with a Microsoft Gold Project and Portfolio Management competency); and an IIBA  Endorsed Education Provider (EEP™), IIL is the training solution partner of choice for many top global companies.

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