تفاصيل الدورة
The WSQ Certificate in Tour and Travel Services is an Operations level qualification requiring students to complete 7 Competency Units (3 Core units and 4 Elective units) and attain at least 15 credits.
Students of the WSQ Certificate in Tour and Travel Services will gain knowledge and become competent in skills from a broad range of highly-developed operational skills specific to the Tour and Travel services industry.
Content
The WSQ Certificate in Tour and Travel Services course includes coverage of critical safety, security and guest interaction skills. This WSQ course also provides a selection of supplementary knowledge (selected to meet industry and/or inpidual need) drawn from risk management, sales and marketing, tour operations, travel services, and service excellence.
Course Developer
This WSQ course has been developed by the Workforce Development Agency and William Angliss Institute
Entry Requirement
WSQ ES Workplace Literacy and Numeracy Level 4 or equivalent
Mode of Instruction
Instruction may include lectures, discussions, excursions, guest speakers, demonstrations, case-studies, practical exercises and activities.
Assessment
Competency Based Assessment for the WSQ Certificate in Tour and Travel Services may include Practical Performance, Role Plays, Oral Questioning, Workplace Observation, Written Questions, Industry Research Projects and/or feedback from workplace Supervisors.
Certification
Upon successful completion of this WSQ course, participants will receive a WSQ Certificate in Tour and Travel Services.
Articulation
For progression, participants can pursue a WSQ Advanced Certificate in Tour and Travel Services (Supervisory level) and a Diploma in Tourism (Managerial level).
Mode of Delivery
The WSQ Certificate in Tour and Travel Services has two modes of delivery:
- Part-time and
- possibly full-time.
Average teacher-student ratio
1 teacher to a maximum of 20 students.
Target Audience
The WSQ Certificate in Tour and Travel Services is suitable for:
- New entrants to the tour and travel industry
This qualification is suitable for:
- Tourism Information Officer
- Travel Advisor
- Tour Guide
- Tour and Travel Coordinator
- Reservations Officer
- Guest Service Officer
Commencement Date
Please refer to our Academic Calendar for the latest commencement dates.
A trainee must complete all 3 core units leading to 4 credits
- TH-RM-101C-1 Work Safely
- TH-RM-102C-1 Provide Safety and Security for Guests
- TH-SM-101C-0 Interact with Guests
PLUS a trainee must complete at least 4 elective units leading to at least 11 credits
SALES AND MARKETING
- TH-SM-102E-0 Promote Tourism
TRAVEL SERVICES
- TH-TRS-101E-0 Acquire Travel Industry Knowledge
- TH-TRS-102E-0 Handle Air Ticketing Reservations
- TH-TRS-105E-0 Provide Outbound Travel Packages, Products and Services
الموقع
نبذة عن معهد William Angliss Institute
Our Centre in Singapore joins campuses in Melbourne and Sydney with joint ventures in China, Thailand, Malaysia and Sri Lanka. The Melbourne headquarters was established in Melbourne in 1940. We provide knowledge, skills and attitudes to shape and improve the Tourism, Hospitality and Food industries. The William Angliss Institute Tourism CET Centre will provide a range of Tourism related WSQ Qualifications. In addition to traditional on campus delivery methods to William Angliss Institute CET Centre will work closely with the Tourism Industry to deliver a range of short courses through to full qualifications in industry. The Institute will bring its years of experience of on-the-job training to Singapore to not only develop the skills of those students wishing to enter the industry but to further develop skills of those already working in the Tourism sector.
عرض الجميع دورات William Angliss Institute- Travel and Tourism Management Diploma One Education31 SGD
440 SGDمدة الدورة التدريبية: Upto 44 Hours - Level 2 Travel & Tourism Adams Academy34 SGD
335 SGDمدة الدورة التدريبية: Upto 5 Hours
